CASE Training

Everyone who volunteers in a classroom must complete an online Creating a Safe Environment course, sign a Code of Conduct and have a criminal record check run before beginning their volunteer service. These certification components must be redone every 3 years.

There are no exceptions! If you have completed this training at another parish or school in the Diocese of Rochester in the past three years, please let Elizabeth Kwiatkowski know.

The training is at Click here to view the instructions for signing up for an account & “purchasing” the free course. (updated 2/4/22) Signing the Code of Conduct is now part of the online training.   Once your online training is complete, please email a copy /screenshot of your completion certificate to [email protected]  You will then receive an email providing instructions on how to submit your personal information for a criminal background check to be run.

If you are having any technical difficulties with the online training, please contact the Diocesan Help Desk. Technical support is available Monday – Friday from 8:00 A.M. to 5:00 P.M. by calling the Diocese of Rochester’s Helpdesk at 1-800-844-7177. We welcome comments or suggestions; send them to [email protected]